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FAQ

I am moving into town, what do I need to do?

We require an Occupancy Permit ($20), and Water/Sewer Deposit ($100) in your name submitted. The forms can be found in the Resources tab in the Forms Directory. Payments can be made online or in person at City Hall. 

I am moving out of town, what do I do?

Contact City Hall at 618-537-4976, we will need your move out date, and a forwarding address to send any remaining water/sewer deposit to. 

When are we able to burn leaves?

Only March 15- May 1 and Oct 15- Dec 1 on Mondays and Wednesdays during Daylight hours. Saturdays from 10am-1pm. This is only if there is no burn ban.

I have not received my water bill, what should I do?

Call City Hall at 618-537-4976 to get your balance, all current bills are due the 15th of that month, every month. You can also go to the Pay Online tab, click make a one-time payment, type in your account number, and it will populate the amount due. 

How do I avoid a Red Tag?

Pay the previous balance on your water bill before Red Tag Day. For more Red Tag Day or past due amount information on your account, please call City Hall at 618-537-4976.